ADP WFN Review
February 21, 2020

ADP WFN Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use WFN across the entire organization. We currently utilize the Timekeeping, Payroll, and Time Off systems.

Pros

  • Robust systems with a lot of capabilities.
  • Useful resources to research questions.

Cons

  • Lack of a practitioner dashboard.
  • Not an easy process to easily upload changes.
  • Neither positive nor negative.
Our organization is constantly growing, and for what it does, WFN seems to be able to keep up just fine.
ADP WFN has a good base for Payroll and Time Off, but it lacks a lot of useful features that we feel we could use. Some of the features seem "clunky" and not as user friendly as they could be for how robust of a system it is.

ADP Workforce Now Feature Ratings

4.3
Employee demographic data
5
Employment history
4
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
5
3.5
Pay calculation
5
Support for external payroll vendors
2
Benefit plan administration
3
Direct deposit files
5
Salary revision and increment management
3
Reimbursement management
3
7.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
5
4.5
View and generate pay and benefit information
3
Update personal information
5
View company policy documentation
5
Employee recognition
5
Asset Management ()
Not Rated
3.0
Report builder
2
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
2.0
Performance plans
2
Performance improvement plans
2
Review status tracking
2
Review reminders
2
Multiple review frequency
2
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
2
2.0
Job Requisition Management
2
Company Website Posting
2
Publish to Social Media
2
Job Search Site Posting
2
Applicant Tracking
2
Notifications and Alerts
2

Comments

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