Payroll Specialist Review
December 06, 2021

Payroll Specialist Review

Tracy Fischer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now to run a City Government which includes 8-24 hour shifts that include Police, Fire, and general government employees. No problems with ADP Workforce Now.
  • Answers questions promptly when on the phone
  • Response time to support tickets.
  • Keeping employees. We have had a new rep threes time in the past two years.
  • Great impact on our multi location/department ease of use
From set up, ADP Workforce Now has been adaptable for our local government.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

ADP Workforce Now [is] well suited for our business practices.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
6
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
5
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
10
View company policy documentation
8
Employee recognition
Not Rated
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
Not Rated