Good features and bad usability
October 06, 2021

Good features and bad usability

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it to identify and hire candidates for positions in our company.
  • Funneling candidates
  • Ease of posting job listings
  • Completing offer letters
  • UI needs improvement
  • The flow of posting external and internal jobs needs improve[ment]
  • Including colors and improving usability would be great
There are many little issues with ADP that need fixing. I am working with our rep to improve our experience.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

No

The feedback I have given has had no affect on our experience so far.
It is useful for clocking in and out and tracking pay. It is not so good for finding candidates as the search feature does not always work well.

ADP Workforce Now Feature Ratings

Employee demographic data
5
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Benefit plan administration
8
Direct deposit files
8
Approval workflow
8
Balance details
8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
5
Report builder
6
Pre-built reports
8
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
5
Multiple review frequency
5
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
10
Job Requisition Management
4
Company Website Posting
5
Job Search Site Posting
6
Applicant Tracking
2
Notifications and Alerts
6