ADP User response
October 06, 2021

ADP User response

Tanya Zinkevich, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I have been using ADP in all my jobs for the last 10 years. I'm happy to see the progression and advancement in ADP offerings and services. It definitely makes the job easier so you could focus on different projects. Automation is my favorite word with ADP.
  • Documents
  • Customer Service
  • Less time on hold
  • Have an Account Manager for each company of different sizes
  • Time spent on small tasks
I'm satisfied with ADP adaptability and working on carrier connections with different benefit vendors.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Once again, I'd like to have less time spent on hold and more trained staff.
I would certainly recommend ADP to my HR colleagues.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
10
Off-cycle/On-Demand payment
8
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
9
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
7
Employee recognition
8
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8