Finally, a tool that ticks all the boxeshttps://www.trustradius.com/social-media-managementAgorapulseUnspecified8.53421012019-08-24T20:11:29.284Z
August 24, 2019
Finally, a tool that ticks all the boxes
Score 10 out of 101
Overall Satisfaction with Agorapulse
Agorapulse is an amazing tool that has saved us many headaches. We know have much snappier in response times than the high profile competition in this space with a dedicated support team who answer all queries quickly and correctly. Management and stakeholders adore the in-depth and aesthetically pleasing reporting functions Agorapulse generates at the touch of a button. We receive constant updates with new features and tools, and I can see they take feedback from users and actually allocate resources into investigating the never-ending 'wants list' of the clients.
- Site navigation and responsiveness.
- Logical pathways to execute tasks.
- Reliability of sharing content at the right time.
- A number of things would be 'cool to use' however they are only applicable to me in my use case. Agorapulse was quick to respond to these feature requests and I look forward to seeing some/all in the near future.
- I would like better CRM in the response area (i.e. the ability to put customers into buckets to mass respond when there is news specifically for them).
- This tool has provided the ability to keep costs low in the marketing space whilst being ultra-effective across numerous social landscapes.