Item: Agorapulse
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Agorapulse to manage thousands of social media messages and comments we get across all of our platforms, helping us to stay organized and allowing us to respond to as many people as humanly possible in a timely manner; we also use Agorapulse to schedule all of our content.

Pros and Cons

scheduling content
quick refresh of new messages
few to no glitches
you can see the UX/UI design and the amount of research they put into their platform

In my experience, their customer service is quite slow

Return on Investment

well managed accounts

Alternatives Considered

eClincher

eClincher is well designed and easy for the user to navigate. It has exactly what a social media manager needs and I think eClincher seriously needs to improve their UI

Key Insights

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

Other Software Used

Help Scout

Usability

it is simply very useful and pretty

Support Rating

I think its good but it is slow

Likelihood to Recommend

I think it is well suited for managing several social media accounts or for big companies. I think it might be too advanced or pricey for small companies or only a few customers.

the answer to every social media manager's prayers!

Overall Satisfaction with Agorapulse