User Review
February 26, 2024
User Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with Airbase
We use it as the expense and reimbursement software for internal employees. Employees enter in reimbursements from expenses ranging from travel, to company events, team events, and more. Airbase allows our company to manage employee expenses and reimbursements and set up proper expense categorization, attribution, and approval levels. We also use it to tag expenses related to certain customer accounts and projects.
- Approval process is clear and comments between submitters and approvers is useful and easy to navigate
- Required fields, like tagging, and selectable dropdown options are clear
- Its easy to load receipts from your phone or computer
- In desktop mode I can't see the full text of any of my reimbursements. The middle white box on the "Reimbursements" screen, which has the list of open expense requests, is extremely narrow. I can't see more than 5-6 characters of the "Merchant" field to see what each of my expenses are. This seems like an easy UI fix?
- Its not easy to go back through previously submitted reimbursements to see if I am missing any submissions. Would like to be able to filter or group expenses by "Purpose" (i.e. separate work trips)
- Button to Archive receipts in Mobile is hard to find
- After submitting expense in Mobile, its not clear what the easiest way to move on to submitting the next receipt is. It only lets you see the expense you just submitted.
- Ease of use for end-users for submitting and tracking expenses
Do you think Airbase delivers good value for the price?
Not sure
Are you happy with Airbase's feature set?
Yes
Did Airbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Airbase go as expected?
I wasn't involved with the implementation phase
Would you buy Airbase again?
Yes