A reliable tool for outbound sales
June 26, 2024

A reliable tool for outbound sales

Owen Pickrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Aircall

I’ve used Aircall for inbound and outbound sales calls. It allows me to call any country through an app on my phone at low cost.

Pros

  • Multinational calls
  • Multiple (country specific) phone numbers from one device
  • Phone calls when only internet signal is available

Cons

  • For outbound sales calls, it would be great to have an automatic dialler. I.e Submit a list of numbers to Aircall and it keeps dialling until someone picks up.
  • It would be great to be able to automatically leave a pre-recorded voicemail when dialling out.
  • Inbound calls occasionally don’t connect
  • We had a 20% increase in outbound calls
Aircall is more cost effective

Do you think Aircall delivers good value for the price?

Yes

Are you happy with Aircall's feature set?

Yes

Did Aircall live up to sales and marketing promises?

Yes

Did implementation of Aircall go as expected?

Yes

Would you buy Aircall again?

Yes

It’s well suited to an outbound sales team targeting international prospects. It’s well suited to an SME with limited resources with up to 50 sales reps.

Aircall Feature Ratings

Call reports
7
Directory of employee names
6
Answering rules
10
Call recording
10
Message alerts
5
Audio conferencing
4
Mobile app for iOS
10
Mobile app for Android
10

Comments

More Reviews of Aircall