Aircall is an amazing piece of software.
Updated June 18, 2024
Aircall is an amazing piece of software.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Aircall
I use Aircall for my sales calls as part of my job in a software company. The whole company uses is for sales, customer service and admin calls.
It is simple, effective, integrates well with our CRM and the ability to send SMS messages is amazing.
It is simple, effective, integrates well with our CRM and the ability to send SMS messages is amazing.
Pros
- Sends SMS messages to the country you are calling
- Integrates very well within HubSpot.
- Allows for a very strong signal with very little connection issues.
- Simple to use
Cons
- Your recording is basic, we use Clari Co Pilot to analyse the recordings.
- Access is via app only, desktop analysis would be great.
- Allows us a fully integrated phone system without having to pay crazy prices.
We have always had it with no desire to change.
Do you think Aircall delivers good value for the price?
Yes
Are you happy with Aircall's feature set?
Yes
Did Aircall live up to sales and marketing promises?
Yes
Did implementation of Aircall go as expected?
Yes
Would you buy Aircall again?
Yes
Aircall Feature Ratings
Using Aircall
30 - SAles, marketing, admin, finance, customer service
- Sales calls
- Customer Service Calls
- Admin Calls
- using SMS for appointment reminders.
- automated appointment reminders integrated with HubSpot CRM
Using Aircall
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Calling is simple
- Sending SMS is easy
- seeing call history
- Returning Missed calls
- No automated SMS
Yes - Very well
Comments
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