We are a tiny not-for-profit (2 social workers) obviously without a full tech department to support us. When we decided to upgrade from MS Access, we knew that we needed something simple to use, bug-free, dynamic, able to be used across a variety of devices and platforms and providing all of the necessary data on the people we serve, the organizations we collaborate with, and our own volunteers in a clean, concise, easily navigable, easily editable format. Airtable has proven perfect for all of these needs. And to be able to edit in real time with people viewing the same screen from different locations is an added bonus. The only downside--it is so good we entered so much information that we had to upgrade pretty quickly! But our experience of using it this far leaves us convinced that the added cost will be worth it.