Beautiful spreadsheets meet code-free databases
August 12, 2019

Beautiful spreadsheets meet code-free databases

Elissa Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airtable

Our small team (Product Content Strategy, four team members) uses Airtable for our internal projects and notes. Personally, I love to use Airtable to document and organize research. For example, researching different CMS options -- Airtable helps me keep track of the features and costs associated with each potential option -- or auditing -- Airtable helps me keep track of usability issues while documenting their locations. I've also used Airtable to help myself accomplish individual tasks, like keeping track of which Help Center articles I have updated.
  • Airtable looks beautiful. I think it's hands-down the cleanest, most attractive spreadsheet software I've used. It's a joy to scroll through and create content. This also makes it impressive to share with other teams.
  • I love the Kanban view, which lets you move items from the leftmost column to the rightmost column. This view is especially great for keeping track of in-progress and completed tasks.
  • I like the Airtable calendar views, which make it easier to see when tasks are due and stay on top of deadlines.
  • Airtable offers some great templates that make it easier to get started. The block/base structure was easy for me to pick up.
  • Airtable isn't the absolute best tool for internal team communication. For example, it would be nice if there was a comment section where team members could collaborate and leave comments. It's not that this functionality is totally missing, but it could be much stronger.
  • Airtable may have a bit of a learning curve for some people. When I was learning how to use Airtable, I ended up clicking around a lot because I wasn't always sure what a button/field would do. People coming from more "standard" spreadsheet software might feel like functionality is lacking in some places, although this wasn't an issue for me as a non-expert spreadsheet user.
  • User permissions in Airtable could be more granular. It would be great if you could give someone "Edit" access for only one column, for example, allowing them to make updates without changing the rest of the spreadsheet.
  • Airtable increases my productivity and efficiency -- it's easier to see which tasks I need to work on, and when.
  • Airtable makes it easier to communicate my progress -- it simplifies sharing my work with others.
  • Airtable empowers me to do more by myself -- no coding knowledge necessary to work on a database.
There is a learning curve with Airtable that some people or teams might find difficult. Because Airtable is both spreadsheet software and a database, people who are used to traditional spreadsheets might experience some frustration or confusion. Once you understand how to use Airtable, though, usability is one of its great strengths.
I haven't reached out to Airtable, so I can't speak to their email customer support (and they do not offer phone support right now). However, their help center is easy to navigate and includes a lot of helpful information. In addition to their guides, Airtable has a community section where you can ask questions, as well as walkthrough videos and webinars.
I have used Excel and Google Sheets in the past. Both are great spreadsheet software, but Airtable is unique in that it is both a spreadsheet app and a database. As a result, Airtable doesn't have all of the spreadsheet functionality of Excel, but in many other ways offers more flexibility and capabilities. I use pretty basic spreadsheets, so Airtable is great for me. I love the way Airtable looks, so it's become my go-to.
Airtable is excellent for individual and small team use. I think it works best this way, rather than a company-wide software available to many. I would still recommend it for larger teams, with the caveat that the pricing could get expensive that way. If you need to create multiple workspaces with many users, the cost will definitely get high.

Airtable Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
7
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated