Great project organization tool
Jake Schlingman | TrustRadius Reviewer
October 01, 2019

Great project organization tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Airtable

Airtable is used as an organization tool in a couple of different ways by my company. The product team uses it to keep track of our missions and themes for the work we are aiming to accomplish. We also use it to keep track of the status of items as well as the reasoning behind doing them. We also use it to communicate the status and reasoning of those items to the rest of the organization. Our services team uses airtable to help manage the onboarding of our largest clients as well as sharing product priorities and current work with them.
  • Great customization options that allow you to do many different things with it.
  • The ability to link different parts of a base to one another. This has allowed us to quickly and easily link teams to PMs to epics to missions to themes.
  • Customizable slack notification options.
  • I don't like that once you link an item to another element you can no longer color code the item. Instead you have to put a color marker on the row overall which is much less noticeable. It makes it harder to see the status of a given thing at a glance.
  • Not sure if this is just my org or their overall pricing structure as I was not part of the purchasing team but making it a cost per user hampers the ability to share with other people outside of the product organization.
  • Less confusion around what individual teams are working on and why.
  • A better understanding of overall product strategy without the false timelines inherent in roadmap tools.
  • Other departments have an easier time knowing which PMs are responsible for which things when they have questions that need answers.
ProductPlan works to a point but it is entirely roadmap/timeline based. In our profession timelines and priorities are constantly shifting and changing and the roadmap lead to some false expectations around when things were happening. Additionally, it was very hard to group things together effectively for roll up from epic to mission to theme. Overall, I feel that airtable does a much better job meeting our specific needs.
I don't have experience with their support as I haven't needed to reach out beyond our own internal resources. This leads me to rate it highly as it means the team working on it has put a lot of thought into how to design the system in such a way that you don't need to reach out.

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Did Airtable live up to sales and marketing promises?

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Did implementation of Airtable go as expected?

I wasn't involved with the implementation phase

Would you buy Airtable again?


If you need a very customizable tracking tool with a lot of custom fields this is a great solution. It allows broader product teams to stay aligned and informed about what everyone else is working on. It also allows other parts of the organization to dig into what is in progress down to the specific pm/team if they want to to get the information they need.

Airtable Feature Ratings

Task Management
Resource Management
Gantt Charts
Not Rated
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated