Powerful DNS Management
Updated November 29, 2021

Powerful DNS Management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Route 53

Route 53 is quite powerful and more flexible than the managed DNS our registrar provides. It allows us to easily smooth over the many domain transfers we have to do as part of web hosting by allowing easy, longer term off-site DNS servers. We also use it with our own web servers, and Route 53 provides a lot of great features for load balancing.
  • Host DNS for domains outside our registrar.
  • Integrate with other AWS services.
  • Constantly improve on basic quality of life for people like me who manage DNS.
  • The advanced controls for editing a zone file can get a little verbose, especially when you just want to do something simple like set up a new TXT record.
  • They need to make it easier to do common tasks like setting up a DKIM record, especially given their length.
  • Some of the drop down boxes need to be set with better defaults when setting up a new zone file to make it quicker.
  • Route 53 has saved me a lot of time with managing DNS for clients' domains.
  • Route 53 does things that normal registrar DNS can't, allowing us to better serve customers.
  • Route 53 helps us avoid downtime on our websites quite regularly.
GoDaddy is fine if you just want to have a domain and set up a few simple records. But if part of your business is transferring domains and constantly updating records for new websites, email changes, and security, then a registrar-based DNS service just won't cut it. Route 53 has the tools for an advanced user who wants more control to avoid pitfalls of transfer downtime.
Honestly, I've only had to use the support documentation, which is a rare thing to say. Often, services will have such poor documentation that talking to support staff is mandatory, but I've been able to get everything done by just reading the guides already out there. I can't say if the further support is good, but not needing it is better.
There have been great strides in improving the UI for Route 53, but there's still a bit that can be improved on. It's not very beginner friendly, and some of the workflows can be refined just a bit further to make them excellent. Just changing a couple drop downs could make it so much better.

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If you need to constantly take control of domains and transfer them into your registrar, using Route 53 will help, especially if you're already using other parts of AWS. If you need advanced controls for a lot of dynamic records, Route 53 has you covered. If you just want to have a simple website with maybe some email, you don't need it!