Review from daily user (Know about hidden facts, ROI, etc)
April 09, 2021

Review from daily user (Know about hidden facts, ROI, etc)

Gnanasekar Mani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Web Services

I have been using Amazon Web Services for more than 3 years as of now. Its one of the best cloud computing platform, which has wide range of functionalities (services from Servers to ML, AI stuff) and the best part is all these services are provided in competitive pricing, also UI for the services is easy to understand and it has wide community following.
  • Great Functionality
  • Competitive pricing
  • Wide community following
  • Nearly 100 % uptime of most of the services
  • Variety of Availability zones and regions
  • Services can be sometimes having downtime
  • So many newcomers have come to the category, want to learn from them as well
  • Some services are associated with high cost due to low competition in the category
  • Due to the elasticity of cloud, we can scale up or down without any upfront costs, and this have saved a lot for us. During COVID, we have scaled down our resources to 1/10th of the actual capacity, and this had positive savings and this can't be done if its not for cloud
  • Support cost if we have enterprise plan would cost us a fortune
  • ROI would be so high if we opt for reserved type of instances but the catch would be there is lock in period.
Both the services are in the field for quite sometime. And the biggest competitor of Amazon Web Services is Microsoft Azure. Though, Azure easily connects with Microsoft services like a jelly, even in AWS its so easy. And the best thing is due to its vast variety community following, we will be able to find n number of solutions for any type of issues we face.

Do you think Amazon Web Services delivers good value for the price?


Are you happy with Amazon Web Services's feature set?


Did Amazon Web Services live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amazon Web Services go as expected?


Would you buy Amazon Web Services again?


Best things:
1) Due to first comers in the space, they have scaled up their operation so well and have vast variety of services and category to provide.
2) Their customer executives are really effective and talented people and will be able to answer most of our questions can be technical or configuration stuff.

To be Improved:
1) They charge more for the enterprise support, if we opt for and the cost of the support will be based upon our monthly bills, which can be reduced or it can changed.

Amazon Web Services Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Elastic load balancing
Pre-configured templates
Monitoring tools
Pre-defined machine images
Operating system support
Security controls