Remote work made easy Evaluating AnyDesk usability.
April 27, 2025

Remote work made easy Evaluating AnyDesk usability.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

I am working as a BIM Engineer.AnyDesk is often used for remote desktop access to our system. It is the best software to use remotely when we want to access our files. It works smoothly with minimum lag.

Pros

  • AnyDesk will share my screen during the meeting,demos and training session.
  • Helps to access the computer remotely for sharing and transferring files to clients.
  • We can Access our computer using AnyDesk mobile app.
  • Server and device management.

Cons

  • Better session stability on mobile network.
  • Add an auto connect feature or better handling of weak connection for mobile users.
  • Provide a dedicated file manager and better handling for large files.
  • The current chat reset after the session ends,so add a chart window.
  • Fewer on site visits needed for troubleshooting or set up.
  • That will lead to saving of time and travel cost.
  • Poor experience in low bandwidth - one of our field technicians connected to a system, which led to delays in work due to lag and frequent disconnections.
My personal experience with AnyDesk has been good. I found that it is easy to use for both technical and nontechnical users to get started. It offers fast and Responsive performance, with Low latency even over an average internet connection.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

As an engineer, my real-world experience with AnyDesk is that it is well-suited, with a quick setup and no installation required for the client. It has a Fast connection with an average net speed.

AnyDesk Feature Ratings

Screen sharing
9
File transfer
9
Instant message
8
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
7
Initiate remote control from mobile
7
Remote management of servers & workstations
8
Remote Active Directory® management
8
Centralized management dashboard
8
Session record
7
Annotations
3
Monitoring and Alerts
5
Multi-platform remote control
6

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