A+ for Appian
December 16, 2021

A+ for Appian

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement process. My organization has built integration setups where Appian can receive updates and display them in real-time from external applications. This makes Appian a useful tool because all parts of the onboarding process are stored within Appian, rather than having to go to external applications and check on status results.

Pros

  • Ease of Use - users of all ages find this system easy to operate on a daily basis due to the clear layout of the application itself.
  • Customization - with Appian, anything is possible. My organization has used Appian to build a fully customized piece of software that hundreds of users work in on a daily basis.
  • User Management - Appian provides an easy solution to provision and de-provision users to the Application.

Cons

  • Reporting - my organization decided to integrate a separate reporting tool within Appian rather than relying on the reporting capabilities Appian currently has.
  • Process Automation.
  • Integrations with external applications.
My organization has had very few issues with Appian overall. However, when we did, Appian support was always willing to jump on a call and assist us to mitigate the issue. My organization also hosts reoccurring calls with Appian where they suggest future enhancements that will optimize our business processes.
Within my organization, our users love Appian. They enjoy the clean look of it and the ability to add customized filters and fields.

Do you think Appian delivers good value for the price?

Yes

Are you happy with Appian's feature set?

Yes

Did Appian live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Appian go as expected?

Yes

Would you buy Appian again?

Yes

Appian is well suited for companies looking to automate manual processes. Appian allows for multiple customized integrations which are great for process automation. My organization currently has 3 external company integrations and 3 internal company integrations set up within Appian that provides ease of use for our users. Overall, Appian has greatly improved our processing time.

Appian Feature Ratings

Low-Code Development
9.0
Visual Modeling
9
Drag-and-drop Interfaces
8
Platform Security
9
Platform User Management
10
Reusability
9
Platform Scalability
9

Comments

More Reviews of Appian

  1. Home
  2. Low-Code Development Platforms
  3. Appian Reviews
  4. User Review of Appian