Frustation
Updated July 02, 2016

Frustation

Ricardo G Lopes | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

It is used primarily as a pilot, and we have now no plans to expand its usage. Our goal is to have a cloud storage that would work well with Windows and Office products, and iCloud, does not work well with them.
  • I could not see anything that works well with iCloud, but speed of uploading is OK.
  • The nasty messages in iPhone where your attention is grabbed for any possibility to use iCloud. Too much, quite frankly, and the messages to the user are too complex and lengthy.
  • Integration with Microsoft Office products is below average. It looks like the iCloud team does not have this item as a priority.
  • Convoluted integration with iPhone and iPad. One never knows when you are seeing iOS functions/message or iCloud functions/messages.
  • That feature about syncing pictures was a disaster. All of a sudden, I got messages saying that my iCloud was full, and I did not uploaded a thing yet.
  • Negative benefits. There was a significant expectation, followed by frustration.
I think Apple iCloud needs a paradigm shift. I have seen this problem back in 1992, where Apple was King.
iCloud is a product thought to be for an iPhone/iPad only, and I see no space in the corporate arena as of now.

Apple iCloud Feature Ratings

Versioning
Not Rated
Video files
2
Audio files
1
Document collaboration
3
Access control
Not Rated
File search
1
Device sync
3
User and role management
1
File organization
2
Device management
3
Performance
5
Reliability
5
Storage Reports
2

Using Apple iCloud

Because there are no features that work well, for the Apple company level. For a third world software company, it could be acceptable.
ProsCons
None
Do not like to use
Unnecessarily complex
Difficult to use
Requires technical support
Not well integrated
Inconsistent
Slow to learn
Cumbersome
Feel nervous using
Lots to learn
  • Unfortunately, the product needs a complete revamp, maybe a new team should be appointed.