Great Piece of Mind for Inexpensive Data Backup
March 04, 2020

Great Piece of Mind for Inexpensive Data Backup

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

We use Apple iCloud to backup all of our company iOS devices. Our primary objective is to make sure we do not lose contacts or photos, as that is what we care about most. However, it doesn't hurt to backup text messages and Safari data too.

Pros

  • Automatic backups
  • Notifications if backups fail
  • Easy restore process

Cons

  • I would like to backup documents on my devices (other than photos).
  • Alerts can be overly obnoxious if you miss a backup or storage is almost full.
  • Has saved us from losing data when the device got destroyed by water.
  • The monthly cost is low, with great reassurance and peace of mind to have automatic backups.
Apple iCloud is specially made for iOS devices. Nothing and no one will ever be able to service an Apple product's needs better than Apple themselves. The Apple iCloud software is designed specifically for iOS devices, ease of use, and mindless security for automatic backups. They cost next to nothing, and it is worth every penny to have that security of not risking data loss. (Especially where it has happened to us in the past).
We've never needed support, but I would imagine we could take our device into an Apple store if we did. Their service is pretty good across the board, and they are typically able to resolve issues the first time.

Do you think Apple iCloud delivers good value for the price?

Yes

Are you happy with Apple iCloud's feature set?

Yes

Did Apple iCloud live up to sales and marketing promises?

Yes

Did implementation of Apple iCloud go as expected?

Yes

Would you buy Apple iCloud again?

Yes

Carbonite Safe (formerly Mozy), Dropbox, QuickBooks Desktop Pro
Everyone should back up their devices. Technology dies; we know this the hard way. Luckily, our devices' most crucial information (photos and contacts) are backed up to the cloud. And the cloud is a great place to backup content because it never dies, unlike local backups on computers.

Apple iCloud Feature Ratings

File Sharing & Management
8.8
Video files
9
Audio files
9
Access control
8
Device sync
9
Cloud Storage Security & Administration ()
Not Rated
Cloud Storage Platform
8.7
Performance
8
Reliability
9
Storage Reports
9

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