iCloud - Syncing, File Sharing, Collaboration, and more!
March 11, 2020

iCloud - Syncing, File Sharing, Collaboration, and more!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

We use iCloud as our main source of syncing and sharing files, contacts, calendars, and more. As Mac users, as well as iPhone and iPad users, having all of my synced content at my fingers makes working easier and more efficient, and allows us to work together in automated ways. iCloud creates a safety net in the cloud in the event our machines are unavailable or are lost.

Pros

  • Syncing.
  • Sharing files.
  • Storing data in the cloud.

Cons

  • Amount of storage.
  • Business email features.
  • Custom domain connection.
  • Offsite synced data has saved some data that was thought lost.
  • Sharing files easily has saved a monthly Dropbox (or like) cost.
  • Collaborating on documents has saved time from emailing back and forth.
While I have to use Dropbox on occasion, I greatly prefer to use iCloud for file sharing. I also have used Google's Apps, and because I'm a Mac/iPhone user, iCloud has more easily fit into the normal routine of what I'm already doing and using. Dropbox has some minor features that are more beneficial, like commenting on files, among a few other things. But because if iCloud's built in connections, I prefer to use it for ease of use.

Do you think Apple iCloud delivers good value for the price?

Yes

Are you happy with Apple iCloud's feature set?

Yes

Did Apple iCloud live up to sales and marketing promises?

Yes

Did implementation of Apple iCloud go as expected?

Yes

Would you buy Apple iCloud again?

Yes

I have only ever had excellent support from Apple regarding iCloud. It's been incredibly useful to sync information across multiple Macs, iPhones, and iPads. Every device that I log into has all of the synced data available and ready to use. Its ease of use is fantastic, and is only limited by the default storage that comes with it. Thankfully, you can add on for not much per month.

Apple iCloud Feature Ratings

File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
10
Device sync
10
Cloud Storage Security & Administration
8.0
File organization
10
Device management
6
Cloud Storage Platform
10.0
Performance
10
Reliability
10
Storage Reports
10

Apple iCloud Support

I have never had to use iCloud support, thankfully. All other Apple support I've used has been top notch, so it's safe to assume that iCloud shares an equally superior support system. Thankfully, iCloud has been reliable and trustworthy, and hasn't failed me or needed support in the decade I've been using it.

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