Apple Remote Desktop: All you need to know
December 08, 2022

Apple Remote Desktop: All you need to know

Amul Porwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple Remote Desktop

I researched about a lot of software that could help me manage all the workstations in my office, and I came across Apple Remote Desktop. I have always had faith in the services offered by Apple and I definitely had to try this one out. I got a tutorial from an expert and I knew that I have to use it no matter what. The biggest problem it helped me solve is that I can now manage and administer the common issues from my own desk. I can run the periodic task of maintenance from the comfort of my office.
  • Managing devices on Same Netwok.
  • Best Screen Sharing UI
  • Default Maintenance Checks and commands for MACs
  • A little slower performance
  • Running the same operation on multiple machine is a challenge.
  • We managed to save 27% of our working times
Apple Remote Desktop still requires more work on its functionality, but the other market giants are way ahead of it when it comes to utilities and services. TeamViewer was the first software that we used and it was so good, we wanted to try something else so we switched to Apple Remote Desktop for a change. I would want Apple Remote Desktop to get even better.

Do you think Apple Remote Desktop delivers good value for the price?

Not sure

Are you happy with Apple Remote Desktop's feature set?

No

Did Apple Remote Desktop live up to sales and marketing promises?

No

Did implementation of Apple Remote Desktop go as expected?

Yes

Would you buy Apple Remote Desktop again?

No

Best Suited.
-> Running basic checks on different machines.
-> Sending out display messages for maintenance Breaks.
-> Screen sharing options for tutorial purposes.
Less Appropriate;
-> Installing simultaneous packages on multiple machines.
-> Slower processing time.
-> UI not so friendly
->

Apple Remote Desktop Feature Ratings

Screen sharing
9
File transfer
8
Instant message
9
Secure remote access with Smart Card authentication
9
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
9
Initiate remote control from mobile
6
Remote management of servers & workstations
6
Remote Active Directory® management
6
Centralized management dashboard
6
Session record
6
Annotations
6
Monitoring and Alerts
6
Multi-platform remote control
6