The Go-to Tool for eLearning
February 24, 2020

The Go-to Tool for eLearning

Jeff DeSurra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Articulate 360

I used Articulate 360 in my previous position extensively to build training programs. We need to have modular, portable learning modules so that they could be used across different systems and could be customized to match our web design. We used Articulate Rise primarily and it was used primarily to provide training to external clients using our training platform.


  • Robust set of tools that covers the primary needs of instructional designers.
  • Rise in particular is easy to use and makes creating training material quick.


  • Storyline has a pretty steep learning curve.
  • Some of the team functionality is limited, especially when it comes to role permissions and sharing. This has been improved a bit but it still not ideal.
  • Helped boost my team's productivity by double when we switched to Articulate.
  • Enabled us to create a training platform more quickly than we had originally anticipated.
We looked at all of these platforms for training, and Articulate offered the most features, the best portability, the easiest build environment, and the easiest use for our users. Captivate is a good tool, too, but it's only comparable to Storyline, and we had a number of use cases where Rise was a better tool for what we needed. Canvas, Moodle, and Schoology also had useful tools but were bound to only being usable on those platforms.
The customer support teams are very responsive. There are also a number of resources on the site that provide training for using Articulate tools. The best support is the community. There is a large user base and there is a dedicated community site where people provide advice and support on a number of different use cases for Articulate, including more obscure applications. I found that in most cases, I could find support on the community site (which has Articulate employees also helping) for almost any issue I ran into.

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For building eLearning and training, Articulate remains the easiest and quickest way to build resources that look good and function well. It's an industry standard product, so there is a lot of support from the community that uses the product. Rise and Storyline in particular are useful depending on the use case. For quick, easy designs that don't require a lot of logic or branching, Rise works really well. For more robust, customizable learning, Storyline provides a lot of flexibility. I can't think of many use cases where Articulate wouldn't work for eLearnings or training.

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