The basic plan is great, but the paid plans may lack in value
December 05, 2019

The basic plan is great, but the paid plans may lack in value

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Asana

I have used Asana through previous employees and I continue to use it for personal side projects. Currently, I use it to manage a blog along with several team members. For simple, free collaboration, it doesn’t get much better than Asana. Asana helps us to stay organized and efficient while keeping the entire team in the loop.
  • Asana allows you to assign tasks to team members and update those tasks with necessary information or files.
  • Asana works well on a desktop or on your mobile device.
  • Asana will notify you with task updates and deadlines.
  • Can’t necessarily be used for an approvals process. Anyone can mark a task complete.
  • Can become messy if a lot of communication is required.
  • The base plan of Asana is free to use. If you feel it works well or merits an upgrade to a paid plan, I think it’s an ROI positive.
  • Most paid plans require you to pay per user. For large teams, it may be worth exploring other options that allow for a bulk plan. Asana can be a financial drain off too many users are on the plan.
While Asana is perhaps the best product for simple task management, I think competitors such as KiSSFLOW and KACE are better designed for a progressive workflow. If you can hand off a task to one person and be done with it, for example, Asana a great. If you need a customized workflow that automatically routes through multiple team members, however, Asana may not be your best option.
I’ve never required any Asana support. It lacks a few features that I prefer, but nothing that I would call an “issue” requiring technical support.

Do you think Asana delivers good value for the price?

Not sure

Are you happy with Asana's feature set?


Did Asana live up to sales and marketing promises?


Did implementation of Asana go as expected?

I wasn't involved with the implementation phase

Would you buy Asana again?


Asana is great for families or small teams working to stay organized. It’s simple and easy to use from anywhere. However, if you’re managing a large team with a very formalized workflow process, I’d look elsewhere. Asana is not the best product to route tasks through a chain of command and receive approvals.

Asana Feature Ratings

Task Management
Resource Management
Workflow Automation
Team Collaboration
Document Management
Email integration
Not Rated
Mobile Access
Budget and Expense Management
Not Rated
Integration with accounting software
Not Rated