Great tool for advancing HR for small to mid-sized companies.
May 10, 2019

Great tool for advancing HR for small to mid-sized companies.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis

We use Ascentis for HR data management, employee self-service, payroll, recruiting and onboarding. This allows employees access to their own data, and in some cases, the ability to manage the data. Data and HR processes are now available from anywhere. This is a huge step forward from the file cabinet in an office being the only source of data.

Pros

  • Easy access for employees via ESS
  • The web resources are available from any computer
  • Personable implementation and support team

Cons

  • Moving more things from the remote desktop to the web application
  • Making the web navigation more user friendly (less pop-up boxes)
  • The flexibility to access data and run payroll from anywhere has been crucial in allowing the HR department be more adaptable and succeed when the unexpected happens.
Paychex was a limited tool that asked for extra money anytime you needed something more - even the ability to split an employee's pay between two budgets or track their PTO, which are pretty standard features of payroll. Ellucian was great for higher ed, but more than we would need at our company.
They are responsive and timely in support. As they integrate the support channels more, the support will improve. Right now I have to call different teams for HR or Payroll; as a user I see the whole thing as Ascentis - one product - but it doesn't seem like they do quite yet. The data flows back and forth between the two, so having to segment my questions on an 'invisible line' I can't alway see is hard to do.
During implementation it was especially helpful to have an expert in the product walk me through the entire process.
No HR tool is going to fit all organizations, so I'll never give one a 10 out of 10. Ascentis is a good tool for a small to mid-sized company. For us, moving from a file cabinet and online payroll processor, Ascentis was a welcome relief to excess data entry and limited access to data and processes.

Ascentis (discontinued) Feature Ratings

8.5
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.3
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
6.0
Approval workflow
Not Rated
Balance details
6
Annual carry-forward and encashment
Not Rated
7.8
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
7
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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