Ascentis - would not trade it for any other HRIS or Payroll system out there!
March 29, 2018

Ascentis - would not trade it for any other HRIS or Payroll system out there!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

We currently use Ascentis HR for benefits enrollment and tracking. It is our full-service HRIS. The self-service capabilities have allowed all our employees to access and update their profiles in real time. It is great to finally have a tool that contours to the needs of your business. The ability to build customized tabs has been one of the greatest assets for our company. We also make great use of the ability to build widgets and the tools available to allow employees to upload documents such as PTO forms and signed acknowledgments. I have used many other HRIS and payroll systems and can honestly say it would take a lot to convince me to walk away from Ascentis.
  • Benefits: Great for tracking benefits enrollments, online benefit elections through simple wizards, and the ability to set up file feeds that go directly to your benefit vendors.
  • Custom Tabs: No need to track bonus eligibility, license numbers, workers compensation codes, certifications, etc.. on spreadsheets. You just build a simple custom tab and will be able to track and report on any information entered.
  • Reporting: Ascentis has the easiest and most accessible reporting capabilities I have seen in an HRIS system. They have "canned" reports but they also have custom reports which provide the capability of accessing all data. It also can download reports to .csv format which make converting data to Excel a breeze.
  • Self-Service: The Company Directory should be downloadable into PDF. Once of the complaints my employees have had is why can't they download the directory so it would be great to see this function in the near future.
  • Savings!!! The subscription based contracts have helped me present a more realistic budget and has also saved my department money.
  • Control of the Setup Manager: it is great to ask customer support for help but it is 10 times better when they guide me to how I can make the changes on my own. It makes all our resources accessible.
Ascentis offers: Better pricing, better products, simplified implementations and an awesome customer support team!
I have used Ascentis for over four years. I have seen them grow in size and services. My one concern is that they are growing faster than their current staff can support. In the past I would never have to leave a voicemail. I always was able to speak with a live rep. Also, the response time when submitting tickets has increased greatly. Customer support should be restructured and better staffed.
I recommend Ascentis to everyone who complains about their HRIS and Payroll system. I always tell them that this is where the headaches stop and the true productivity begins.

Ascentis (discontinued) Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
10
View job history
Not Rated
View company policy documentation
7
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
4
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated