TrustRadius
Confluence content creation is easy, and why that's good and bad
https://www.trustradius.com/collaborationAtlassian ConfluenceUnspecified8.2890101
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December 13, 2018

Confluence content creation is easy, and why that's good and bad

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Atlassian Confluence

My organization uses Atlassian Confluence company-wide as our internal wiki platform. Confluence has moved a formerly silo'd company culture into a more collaborative and visible one. We use the platform to share knowledge, create new content, and manage projects and activities
  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using JIRA as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.
  • The lack of a defined workflow in Confluence is problematic as it could create a wild west for content creation and management
  • Confluence does not play well with Microsoft generated documents like word and excel
  • The lack of true page print functionality is a glaring gap in the product. Printing through your browser loses most of the beautiful formatting that is native to Confluence.
  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
I did not have a say in selecting Confluence and therefore, did not conduct a thorough evaluation of similar platforms
Confluence is great at democratizing content creation, managing short projects or activities, and distributing content to a large audience. It falls down due to the lack of a content creation work flow, content findability, and viewing/editing Word/Excel documents within the platform.

Confluence Feature Ratings

Task Management
5
Mobile Access
8
Search
6
Visual planning tools
5
Notifications
5
Discussions
6
Internal knowledgebase
8
Versioning
10
Video files
Not Rated
Audio files
Not Rated
Document collaboration
6
Access control
8
Advanced security features
7
Integrates with Google Drive
Not Rated
Device sync
Not Rated