Confluence content creation is easy, and why that's good and bad
December 13, 2018

Confluence content creation is easy, and why that's good and bad

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

My organization uses Atlassian Confluence company-wide as our internal wiki platform. Confluence has moved a formerly silo'd company culture into a more collaborative and visible one. We use the platform to share knowledge, create new content, and manage projects and activities


  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using JIRA as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.


  • The lack of a defined workflow in Confluence is problematic as it could create a wild west for content creation and management
  • Confluence does not play well with Microsoft generated documents like word and excel
  • The lack of true page print functionality is a glaring gap in the product. Printing through your browser loses most of the beautiful formatting that is native to Confluence.
  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
I did not have a say in selecting Confluence and therefore, did not conduct a thorough evaluation of similar platforms
Confluence is great at democratizing content creation, managing short projects or activities, and distributing content to a large audience. It falls down due to the lack of a content creation work flow, content findability, and viewing/editing Word/Excel documents within the platform.

Confluence Feature Ratings

Task Management
Mobile Access
Visual planning tools
Internal knowledgebase
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Access control
Advanced security features
Integrates with Google Drive
Not Rated
Device sync
Not Rated


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