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Avalara Tax makes our life simpler!
May 10, 2019

Avalara Tax makes our life simpler!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

We use Avalara as a sales tax component which relieves our accounting department of the stresses of staying compliant. Due to the Wayfair vs. South Dakota, we reached out to Avalara. With Avalara's guidance and expertise, we can focus on the business of the company again rather than always being caught up in the sales tax portion of our business.
  • Sales tax compliance
  • Teaching new rulings
  • Helpful with implementation
  • Guidance with new state and federal regulations
  • Our breakout/new implementation person was not very friendly
  • When selling Avalara, seeing cost break down helps
  • Time spent calculating tax rates.
  • Saving us money by keeping us out of audit trouble.
  • Filing returns correctly.
I just thought our implementation specialist wasn't nice. She was very knowledgeable and helped us out. She just wasn't friendly. We are new to the Avalara family and we have simplistic questions that we wanted to ask but didn't feel comfortable asking. I do believe the ease of use is a plus with Avalara.
  • Magento
  • Epicor P21
We just started so we are at the very beginning of implementation.
The people I have talked to and the sessions I have attended at Crush and other software conferences have been great. Everyone loves Avalara but the main complaint has been the cost.
Our organization has benefited from all of these capabilities/components.
We only reviewed and selected Avalara. We did not look at another provider.
Avalara is well suited for us when it comes to e-commerce. We recently bought out other partners so our company really needed tax compliance help. The ease of helping us, the business, learn about and find out if we have nexus is awesome. The tools and help I have received have been great.

Avalara Feature Ratings

Type of tax
8.3
Sales and Use Taxes
10
Cross-border Taxes
7
VAT / GST Taxes
8
Energy and Fuel Taxes
8
Tax Reporting & Compliance
7.9
Geolocation for Tax Assessment
9
3rd-Party Software Integrations
6
Tax Data Reporting
8
Compliance Administration Management
8
Tax Exemption Processing
8
Tax Document Management
8
Complex Tax Scenario Management
8