Never again in my life will I have to file a state sales tax return
Updated October 27, 2025
Never again in my life will I have to file a state sales tax return
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
- VDAs and registration services
Overall Satisfaction with Avalara
We depend on Avalara, as it's integrated with our Epicor ERP, to calculate our sales taxes across the US, and file our returns. Without Avalara, we would spend countless hours maintaining tax rates and filing sales tax returns. Frankly, I doubt we would be able to be compliant without this technology solution. I know that we would have to add headcount to even try.
Pros
- Accurate calc of taxes. The tax rate is determined by a combination of the tax code of the item being invoiced, as well as the ship to address.
- Files returns so that I never again have to file a state sales tax return
- File VDAs for me
- Our EPicor ERP system combined with Avalara allows us to easily do Use Tax during the AP Invoice Processing - much easier than the old way of writing on invoices.
Cons
- Backdated use tax transactions are not always included in the appropriate return, and it is hard to find them.
- I have had trouble reconciling my monthly transactions since they include monthly/quarterly/annual returns and some have prepayments and carryover credits. Better training and templates on reconciliation would be nice.
- I have had trouble reconciling my monthly transactions since they include monthly/quarterly/annual returns and some have prepayments and carryover credits. Better training and templates on reconciliation would be nice.
- Would have had to add staff without Avalara. So, even though the transaction cost feels high, the amount I pay to Avalara is much lower than the alternative of adding staff to TRY to be compliant.
- I used to spend 6 hours a month filing my 4 state tax returns. Now that we are filing in 42 states, I actually spend less time on tax compliance.
- We sleep better at night, with confidence in our compliance
- Epicor ERP
- Woo Commerce
Both integrations were easy because they already existed.
The Epicor integration is more robust than Woo Commerce
The Epicor integration is more robust than Woo Commerce
I could not manage compliance without Exemption Certificate Management and the Managed Returns filing services. When we went live, I celebrated that I would never again have to file a state sales tax return. When I get tax notices from states, I simply send them to Avalara to deal with, and usually the notices are an error by the state which Avalara already knows about.
Avalara is the only tax software I have used. It was selected because it integrates well with my Epicor ERP
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
Avalara Feature Ratings
Avalara Implementation
Integrating Avalara
- Epicor ERP
- Woo Commerce
The integration of both is relatively seamless. It just "works". The quotes and orders and invoices all have the tax clearly stated, and calculated correctly.
Comments
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