Avalara Review
January 08, 2020
Avalara Review
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
Overall Satisfaction with Avalara
The Finance departments at the 2 companies we own, both manufacturers, use it. One has been using it but will add more modules like Cert Capture while the other Company will begin using Avalara in 2020.
- Communications
- Follow-up
- Follow-up is good but they could follow-up faster than they do
- Earn trust faster - some of my past staff members lacked trust in Avalara
- Positive - takes on the complex, time-consuming work of calculating the taxes and filing returns
- Negative - it is hard to convince people at my current 2 companies the money spent on Avalara will be worth it in the end
- Epicor (currently)
- Oracle (past company)
Actually not difficult at all.
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Have used all of the above at points in time. With the current companies, we are in the midst of performing Nexus Studies and Exposure Analyses for both companies. Have also used CertCapture and Returns processing at past companies and will use with the 2 companies I am the CFO for now.
Vertex is the only other system I am familiar with from a past company. Not much personal experience with them though.