Daily communication with chat, voice and video.
January 26, 2022

Daily communication with chat, voice and video.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya OneCloud UCaaS

Avaya Spaces brought countless benefits to our department during the COVID pandemic. It was the way we found to stay active and communicating by chat, voice and video at home office during the quarantine. We started with a 90 day trial license and then the company renewed it for another year due to the success. It has optimized everyone's routine with daily meetings.

Pros

  • Chat with colleagues during events and meetings.
  • High definition video and image.
  • File sharing.
  • Unlimited videoconferencing rooms and no time limit.
  • Cloud recording and recording access.

Cons

  • Interface is a bit confusing for beginners.
  • It does not allow creating a sub-room inside another.
  • Bringing teams together with online meetings.
  • Focus on projects.
  • ROI in a short time.
Great support that welcomed us with doubts at the beginning of configuration. Satisfactory response time.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

Integrates with videoconferencing platform. It can be used from anywhere by accessing via the web, smartphone, tablet and computer. It is recommended that you have a good internet link to have excellent priority quality for voice and video traffic. Online meetings have streamlined the work-from-home routine with project alignment at a distance and productivity has not diminished.

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