Item: AVI-SPL
Rating: 9
Author: Verified User

Overall Satisfaction with AVI-SPL

Use Cases and Deployment Scope

AVI-SPL is an organized, professional, capable audio visual engineering and implementation company. We are doing multiple site installations and upgrades, and I've personally had a good experience with their project management, communication, modern technology, and overall customer service. I highly recommend them.

Pros and Cons

Pros

Communication with management is regular, thorough and positive experience
Project management is organized and responsive.
They provide the latest and greatest, and custom design each room based on our standards, and their best practices.
Great team sharing and inclusive environment.

Cons

Looking for outside solutions when relied upon solutions are no longer easy to get your hands on, like Crestron. Supply chain issues are not their fault.
Clearer communications between installation and commissioning teams to advise when install missed something or there was a failure.

Return on Investment

Improved management, especially with support of rooms, both implemented and legacy.
Increased adoption across the user community as we standardize, and provide well-working solutions.
Excellent support, both remote and onsite.
Reduction of complexity with mixed vendor environments.

Support Rating

N/A

Employee Productivity

We are in a hybrid environment using Teams and Zoom. They are flexible with assigning technology as the business demands it. Onsite delivery has brought ease of use at the site.

Alternatives Considered

N/A

Key Insights

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

Other Software Used

Microsoft Teams, Zoom

Likelihood to Recommend

It is suited for all types of spaces using audio-visual equipment. Maybe a bit pricey for non-complex rooms with no conference integrations but for large projects, they are terrific. They are also very good at making recommendations for renovation projects, and providing examples where they have implemented state-of-art.

Comments

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Excellent worthwhile engagement!