AVI-SPL
January 31, 2023

AVI-SPL

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

We have been working with AVISPL on an evaluation and pilot of VoIP services to replace our legacy phone systems. Evaluations have included Zoom Phone, Teams Phone, Avaya Cloud Office, Ring Central and others. We have also worked with them to implement an Audiocodes SBC to bridge communications between our legacy platform and new solution during a transition period.
  • Our AVISPL Account Manager has been great leading the project and coordinating communications with various solution providers
  • They have knowledge and expertise on a broad scope of possible solutions for us to evaluate
  • AVISPL has in-house technical expertise that has been instrumental in implementing our proof-of-concept trials
  • We have no recommendations for improvement. Their solutions and staff are great to work with.
  • Their knowledge and broad array of partners has allowed us to more quickly evaluate several alternatives and quickly focus our efforts on 1-2 key solutoins.
We're always able to reach a knowledgeable resource when we've run into issues or had concerns.
We are currently with with AVI-SPL on an evaluation and POC of Zoom Phone and Teams Phone to replace our legacy voice systems and more seamlessly enable a hybrid working environment.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

We've used AVI-SPL for various solutions and projects over the years. They're always very helpful and have a broad range of knowledge and support.