Superior distributor
January 31, 2023
Superior distributor
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AVI-SPL
Our company, SF&B, is a Fed contractor and integrator. We utilize AVI-SPL as a distributor and technical resource. AVI-SPL provides us with access to top-tier networking and AV solutions that our clients require. We often have customers come to us with general ideas about what they are trying to accomplish and AVI-SPL supports us with technical, design, and deployment solutions. AVI-SPl is not a typical distributor, they are a wealth of helpful knowledge and resources that allow us to help our customers achieve and exceed their original expectations.
Pros
- Very knowledgeable about their offerings
- Quick to respond with great customer service
- Competitive pricing
- Ease of use and business
- Great attn to detail
Cons
- Online catalog
- More product selection
- AVI-SPL has improved profitability by allowing us access to their design and technical staff
- AVI-SPL has provided excellent overall service. The result has been more business from satisfied customers.
- AVI-SPL has saved us time and money by providing superb after sales support, allowing us to quickly resolve customer issues and eliminating the need for expansion of technical staff.
Do you think AVI-SPL delivers good value for the price?
Yes
Are you happy with AVI-SPL's feature set?
Yes
Did AVI-SPL live up to sales and marketing promises?
Yes
Did implementation of AVI-SPL go as expected?
Yes
Would you buy AVI-SPL again?
Yes
Comments
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