Basecamp, simplicity isn't always your friend
January 12, 2018

Basecamp, simplicity isn't always your friend

Arnaud Morichelli | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We are a creative agency. Our biggest client uses Basecamp for communicating on projects. That is how we were introduced to the tool about 8 years ago. Basecamp helps us limit some of the email back and forth, keep all the project details and communication in one place, limit some of the email communications and helps us keep track of the project status
  • Minimal interface, simple to use
  • The different content layout options are nice
  • We like the calendar notifications for project milestones
  • Quick to load and use
  • The biggest drawback is the file upload limitation of 2gb per file and the storage limitations (receiving a message after a file has uploaded saying the storage limit has been reached)
  • It lacks some basic formatting options for messages
  • The drag and drop feature can be buggy at times
  • The basic nature of Basecamp is nice but it doesn't offer the project management options a tool like Trello would for example
  • It has been difficult to share files using Basecamp due to the file upload limitations and storage limitations. We had to use a different product to share files with our clients
  • It helped in the day-to-day communications with clients
Basecamp is a very basic tool. There are pros and cons to this. I think other tools like Trello have much more to offer, and many more features. But this could be an issue for organizations looking for an easy-to-use tool. It really depends on the need of the company and the nature of it's business.
If an organization is looking for a very simple to use communication tool for projects, it has proven to be very effective. But it lack several features found in many of the new project management tools out there such has Trello, Smartsheet. I wold say that it depends on the need and the nature of the organization.

Basecamp Feature Ratings

Task Management
5
Resource Management
5
Scheduling
4
Team Collaboration
8
Document Management
4
Email integration
8
Mobile Access
4