How to handle the overhead tasks like a true boss
January 30, 2018

How to handle the overhead tasks like a true boss

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We used basecamp to distribute and follow up on tasks in projects with a technical nature. Basecamp is a great tool to track bigger pieces of work, but less effective on detailed oriented projects since it's easy to get lost with all tasks. What's good with Basecamp is the dynamic web interface and simplicity it offers and how that can be used to involve colleagues with no previous experience and get them on track without further hassle.

Pros

  • Easy to use interface with possibility to work cross-functionally in the organization by assigning tasks between departments.
  • Support to carry a whole project portfolio.
  • Offers explicit support for any "less complex" projects with to-do lists.
  • Great support for file sharing across the organization.

Cons

  • We found it a bit too narrow for more detailed, complex technical projects.
  • As our organization grew, we couldn't handle the tool due to the lack of support for agile methods. We were a tech-heavy company and needed something much more flexible. Our technical resources had issues prioritizing tasks which eventually lead us to swap software.
  • Basecamp was really popular amongst the management team. We found it really useful to run through checklists, share critical documents and communicate. Thats why i think that Basecamp is best suited for small teams to work dynamically together.
JIRA was the best software for our development team which i was in charge of. Its definitely more aligned to software development and offered us a good platform to handle dependencies and software releases (versioning). This is something that Basecamp was lacking. Asana stacks up well with Basecamp, it really depends on what type of projects you're running and what your needs are. Asana offers a very dynamic kanban board, which Basecamp Lacks. Asana offers the same functionality as Basecamp with checklists which makes it a very strong competitor. In the end i would recommend you to try out both to evaluate what suites your needs best. Right now we're using Projectplace due to its support for GANTT charts, this is something that all the other softwares lack.
I would recommend this tool to handle organizational needs to track work and share knowledge. As soon as you start assigning tasks, a few persons in the organization usually gets the motherload and get overwhelmed with work. If you can keep that from happening, you have yourself a really good platform with Basecamp. Use the tool wisely and set up rules around each project to make it work best.

Basecamp Feature Ratings

Task Management
8
Resource Management
3
Scheduling
2
Workflow Automation
2
Team Collaboration
10
Support for Agile Methodology
1
Support for Waterfall Methodology
1
Document Management
9
Email integration
2
Mobile Access
5
Timesheet Tracking
2
Change request and Case Management
5
Budget and Expense Management
2
Integration with accounting software
3

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