BigCommerce, good functionality and service for retail sites.
February 01, 2017
BigCommerce, good functionality and service for retail sites.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
BigCommerce is used to set up a retail store for online sales which is the main thrust of our business.
It provides a complete hosting and site solution that frees us from the need for development ourselves and allows us to concentrate on other aspects of the business.
At present, our site is still under development.
It provides a complete hosting and site solution that frees us from the need for development ourselves and allows us to concentrate on other aspects of the business.
At present, our site is still under development.
- Wide array of business templates that make setup quick and clean.
- Good support mechanisms and helpful staff.
- Relatively easy to access and modify the code.
- It's hard to customize the templates or "tweak" them to make them just like wanted. This is not so much a flaw of bigcommerce but it would be good to have some easier professional design options.
- There is a need for two-way links to third party sites like eBay. At the moment it seems to be one-way which makes administration difficult for many products.
- Some back-end options for product import/export are still a little confusing. Functionality is good but some explanation for options and how they will be implemented would be good.
- Online Store
We don't use the BigCommerce platform for other pieces of the building.
- Our business still has startup issues which we are trying to overcome. We cannot comment more proactively on this question.
BigCommerce has a higher cost per month than other web host providers but this is attendant with a much higher degree of functionality. BigCommerce has a much more focused suite of tools to assist with general retails sites that make it more practical for people who don't have the time or technical expertise to set things up themselves.
Less than $20,000