Great Platform for Online Business/Store
February 13, 2017

Great Platform for Online Business/Store

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

We started our online business in 2014. We decided to set up our online store on Bigcommerce platform. That was recommended by my brother as he was using it for years. I really had a great experience in terms of customer service; very user-friendly with lots of features which are very useful for our business. I have seen tremendous growth in my business. I have started with the standard and then updated to the Plus account. I started seeing all abandon carts converting in to sales with the help of follow-up emails set up. I am lookin forward to growing more in future. I have recently registered one more store for my electronics items.

Pros

  • Great tutorial for setting up your online store.
  • Wonderful selection of a variety of themes to suit your business type.
  • Very user-friendly with lots of features.

Cons

  • So far had a great experience setting up my store.
  • I always found "how to"...videos and tutorials.
  • At this stage I don't see any thing which I can suggest for improvement.
  • Online Store
I am going to start using other features for my store soon. Currently, I have not set up integration with other platforms.
  • After updating my account to Plus I can see Abaddon Cart recovery was taken care by automated email setup.
  • Bulk Add/Edit option is also a great tool to save time for adding/editing products.
I was recommended by my brother. He has been using this platform for years. We had a trial period too, which allowed us to get to know the platform well. I made the right decision in selecting Bigcommerce and I can see positive results too.
It is user-friendly. So far I have had a great experience. Definitely, I can see growth in my business. There are many options for marketing too. Customers are buying from my store with confidence. I love the features they offer for each and every step for setting up your store.

BigCommerce Feature Ratings

Product catalog & listings
Not Rated
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
Not Rated
Visual customization
10
CMS
Not Rated
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
9
Multi-site management
Not Rated
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
Not Rated

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