Great eCommerce Platform
February 15, 2019

Great eCommerce Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with BigCommerce

We implement BigCommerce on behalf of our eCommerce clients that are best suited for a Saas-based solution that's scalable as they grow, BigCommerce is also beneficial for brands looking to benefit from a Wordpress integration, yet needing a more robust solution than WP Engine can provide. We've implemented various versions and levels of BigCommerce for clients depending on their needs.
  • Wordpress Integration: The only non-WP Engine solution for eCommerce integration with Wordpress.
  • SEO Functionality: BigCommerce features more "out-of-the-box" SEO functionality than other Saas-based platforms, like Shopify.
  • Payment Flexibility: BigCommerce is flexible with merchants when it comes to payment processing, which can lead to additional savings over time for merchants.
  • Custom Integrations may be necessary for certain functionalities that have not been built before.
  • BigCommerce is a unique platform and doesn't have as wide of a developer base as other platforms like Magento or Shopify due to the learning curve for developers.
  • The initial cost to build on BigCommerce is often higher than similar Saas-based platforms like Shopify.
  • Online Store
BigCommerce works flawlessly with our clients' prioritized integrations like Shipstation, Klaviyo, Avalara, and others. Other integrations can be custom built as needed, but there is a good chance that whatever a business needs already exists within the BigCommerce app store. It's worthwhile to pay attention to the integration or app's reviews to ensure the quality of what you're installing, but most have been well-vetted by the BigCommerce community.
  • Lower Cost of Ownership
  • Less Time to Launch
  • Lower Cost to Build The Site
BigCommerce has a lower cost to develop and maintain compared to Magento. Both have their respective plusses and minuses, so it really comes down to a merchant's preferences and what they need their site to do. If you just need out-of-the-box functionality, BigCommerce is typically more than enough for most merchants. If significant amounts of custom coding are needed, Magento may be a better bet.
BigCommerce is best suited for growing merchants that want controllable maintenance costs over the long term. While BigCommerce features merchant accounts of all sizes, we've found it best suited for small to medium-sized businesses that don't require significant customization. Businesses with higher-priced items will also enjoy payment gateway savings by using their own account (likely Authorize.net) on BigCommerce.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
10
Mobile storefront
10
Product variations
7
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10