Why you should use BigCommerce.
May 09, 2019
Why you should use BigCommerce.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
We use BigCommerce as our primary e-commerce engine. It is being used by our Digital department and helps us grow our e-commerce business and digital footprint, and has proven to be an invaluable tool to help drive our e-commerce growth. We migrated off of Spree in 2017 and have been happy with BigCommerce ever since.
- Easy to use CMS.
- Intuitive design templates and files to help launch your e-commerce store.
- Great customer support.
- Email templates could use improvement. They require HTML skill and no testing functionality for email templates.
- Occasional server outages.
- Coupon functionality could be improved -- there's no easy way to create large batches of unique codes.
- Allowed us to streamline operations and provides easy to use backend for all types of employees, from customer service reps to directors.
- Has helped us grow our traffic significantly.
- Has helped us grow eCommerce revenue and metrics.
Not available
We use APIs to integrate BigCommerce into a number of our business tools: Netsuite, Klaviyo, Celigo, Zenventory, Complete Fulfilment, authorize.net, Veratad and more. It will require a good developer to fully leverage the customizable nature of BigCommerce. Without a dedicated dev team or agency, an individual user will have issues.
Shopify -- fewer marketplace integrations, but very similar set up in terms of ease of use, and much better customer service. Shopify excels at partner integrations, while BigCommerce lacks a little in that department.
Spree -- BigCommerce is far superior in every way. Spree is terrible, do not use Spree. Migrating to BigCommerce was a blessing.
Spree -- BigCommerce is far superior in every way. Spree is terrible, do not use Spree. Migrating to BigCommerce was a blessing.