BigCommerce has helped my online sales grow over the years.
June 17, 2019
BigCommerce has helped my online sales grow over the years.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We use BigCommerce for our website sales and furniture catalog for our furniture store. It is used by all 3 employees, and it handles all our online sales.
- Customer support is very helpful.
- Training videos are helpful.
- Aligning with other business partners to improve website.
- 24 hours 7 days support .
- Sometimes there are long waiting times on the phone for support.
- We should have the option to get a call back instead of waiting on phone.
- I had a problem with syncing Pinterest and never got resolution.
- We can increase the number of orders by having an online presence 24 hours a day
- We can reach more customers across the county.
- We can offer more products online than in our store.
$100,000 to $500,000
We have added many custom features to our BigCommerce website. We have hired web developers to add features such as showing real online reviews on our website. We also have forms to request a quote for furniture that is not sold directly online. Our web developers had no problem working on the BigCommerce platform.