A top-tier eCommerce platform
Overall Satisfaction with BigCommerce
BigCommerce is used by our eCommerce department as our public-facing website platform. The system allows us to display our products to customers and prospects as well as integrates with Amazon for streamlined marketplace sales. It was initially selected in order for us to quickly launch a website for one of our brands of products.
Pros
- I was able to quickly launch a new website for our product line.
- It integrates nicely with Amazon.
- I like the access to customize just about anything on the website using Stencil.
- The API capabilities help us integrate with other business systems.
Cons
- Getting started using Stencil for the first time can be challenging.
- Integration with more marketplaces would be nice (Wayfair, Houzz, Home Depot, Walmart, Target, etc).
- I'd like to see built-in CPQ functionality.
- Streamlined operations with selling on Amazon.
- Lower cost than custom development firm.
- Increased website traffic by 50% over the old website.
$100,000 to $500,000
We are able to streamline orders with automated order information into our ERP system to avoid a separate workflow for online and marketplace orders.
We liked the pricing structure, customization capabilities, and ease-of-use over the other options available.
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