When you want to be the hub for the new Sharing Economy-Where Everyone Wins- with "The Social that Pays" Big Commerce is the perfect platform to help make it happen!
October 30, 2020
When you want to be the hub for the new Sharing Economy-Where Everyone Wins- with "The Social that Pays" Big Commerce is the perfect platform to help make it happen!
Score 10 out of 10
Vetted Review
Software Version
Enterprise
Overall Satisfaction with BigCommerce
I have chosen Big Commerce to be the eCommerce tab on our social platform which is part of our new business model "TheGivingCycle" being the "social that pays". It is ideal for the many types of manufacturers, B2B, B2C sellers along with non-profits to make available their services and products to our members and wherever one may desire to sell around the world. It solved the problem of having the ability to service small businesses along with large Enterprises, encompassing the entire supply chain and the security needed for such. I had reviewed other platforms and have decided that Big Commerce will work best for our members, society, and anyone utilizing our platform.
- Having a team of professionals available to answer questions or assist you with any issue one may have from set up to ongoing operations.
- Having training material in various formats which can assist in training oneself or your teams.
- Staying on top of the best of technologies so as to keep you extremely competitive in the market place.
- The social community that one may feel free to inquire or hire for special project or needs.
- I'm really big on security, which they do have but, desiring to utilize it to the max regarding my particular standard, one has to add their 3rd party recommendation for that additional upgrade of service. Seeing it as the normal part of their service would have made it more to my liking.
- I am sure that the more we utilize Big Commerce we will be able to see where they may need improvement, but they have been growing and upgrading in the best of their breed as far as I have seen and learned.
- Having the ability to offer single item orders or multi quantity of items, with various pricing points makes it easier to have diverse buyers and sellers on our platform, making it a big plus for our members regardless if they are the buyers or sellers.
- Streamlining all aspects of the supply chain and the ability to customize 3rd party applications where needed makes this platform needed in our ever changing world and its various market places. This is cost effective in serving your clients and giving them a choice other than just the Big Tech Conglomerates.
- We needed to give our members a better experience since our model demands for such, so I decided that giving our members and users a better customer experience will benefit everyone much more in the long run, than having started out with less features or options.
Not available
We shall have a minimum of 15 open APIs just on our social section and would not have chosen Big Commerce if they didn't have an open APIs system in place.
1. One was lacking the customer service experience one would expect, they didn't have their act together regarding basic response times.
2. Another had many similar features but I decided Big Commerce was going to be a better value regarding price in the long run.
3. Another just didn't have exactly what I was needing.
2. Another had many similar features but I decided Big Commerce was going to be a better value regarding price in the long run.
3. Another just didn't have exactly what I was needing.