Loving BigCommerce!
December 03, 2021
Loving BigCommerce!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
I use BigCommerce as my eCommerce platform. I really enjoy how easy the product is to use, and the customer service has always been amazing. I am in no way a web designer or developer or very technical, so when I need help, I know that I can contact them on the live chat and get help every time. I would also like to mention that the cost is very reasonable. I am using the standard version as I am a small business. This version still allows me to publish my products with all the options I need. I literally have zero complaints about BigCommerce, and I do plan to use them for another online store I am working on.
- Customer service
- Problem solving
- Cost
- Google reviews on the lower plans
- Affiliate capabilities on the lower plan
- Product options could be slightly easier
- It has helped me to promote my products
- I have not promoted much the last two years so no big jump on sales
- It helps me with keeping track of my inventory
Less than $20,000
I am using several different apps on my store, and I really think it's great.
Hands down, the customer service is better, and BigCommerce is easier to use.
Do you think BigCommerce delivers good value for the price?
Yes
Are you happy with BigCommerce's feature set?
Yes
Did BigCommerce live up to sales and marketing promises?
Yes
Did implementation of BigCommerce go as expected?
Yes
Would you buy BigCommerce again?
Yes