BigCommerce is an easy to use powerhouse for an affordable price.
April 03, 2025

BigCommerce is an easy to use powerhouse for an affordable price.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

BigCommerce was used to create our website and is used to host and update the site. The eCommerce solution makes it very easy to add new products and edit existing products. The functionality of the platform is excellent and the interface is very easy to use.

Pros

  • Easy to Use Interface
  • Quickly and Easily add new products and modify existing products
  • Affordable Pricing
  • Lots of Advanced Features

Cons

  • Some missing features that cost extra money to implement
  • No built in payment processor
  • Sometimes updates can cause issues with the existing site.
  • Bulk Uploader easily allowed us to transfer inventory from the old website.
  • BigCommerce makes it very easy to process orders
  • The low monthly price for our store, makes the return on investment more than worth it.
$100,000 to $500,000
BigCommerce integrates with other channels very well. It allows us to maintain a presence on social media sites as well as Advertising sites. It saves us time by allowing us to not have to manually setup a separate presence on each channel.
I personally prefer BigCommerce over Shopify. Shopify is more confusing to use and takes longer to get a site up and running. Shopify also seemed to heavily lack some needed bulk editing tools that bigcommerce has. The only thing I preferred about Shopify was that it had more built in tools such as chat or website translation. BigCommerce requires installing 3rd party apps to use these functions.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

If you need an affordable website that is quick and easy to setup, BigCommerce fits the bill. I have tried both Shopify and BigCommerce and for most scenarios I would recommend BigCommerce. Shopify seemed more complex and had lots of additional things that needed to be manually setup.

BigCommerce Feature Ratings

9.3
Product catalog & listings
10
Product management
9
Bulk product upload
10
Branding
9
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
7
CMS
9
8.5
Abandoned cart recovery
8
Checkout user experience
9
10.0
eCommerce security
10
9.7
Promotions & discounts
10
Personalized recommendations
9
SEO
10
9.2
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
8
Custom functionality
8

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