A Big -Up For Bigin by Zoho CRM
Overall Satisfaction with Bigin by Zoho CRM
I am a small, one man, business and I have started to use Bigin by Zoho CRM to provide a simple CRM function that is easy to use.
I can email my leads setting up a workflow and pipeline to simplify my sales process.
I can email my leads setting up a workflow and pipeline to simplify my sales process.
Pros
- Entry of customer details
- Ease of reporting
- Tracking of customer specific emails
- Setting up of workflow
Cons
- Use of user multiple email addresses so that emails can be sent from and received by multiple emails
- Better colour control of dashboard
- Haven't gone deep enough to think of more
- Made tracking of prospects easier
- Made contacting multiple prospects easier
- Properly sorts emails from prospects and customers
Bigin by Zoho CRM is so much easier to use, it is more intuitive, forgiving of errors. Bigin by Zoho CRM is much better priced for the small business.
Do you think Bigin by Zoho CRM delivers good value for the price?
Yes
Are you happy with Bigin by Zoho CRM's feature set?
Yes
Did Bigin by Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Bigin by Zoho CRM go as expected?
Yes
Would you buy Bigin by Zoho CRM again?
Yes
Bigin by Zoho CRM Feature Ratings
Using Bigin by Zoho CRM
1 - All - Owner Manager
- Organising workflow
- Group emails
- Task organisation
- None yet
Evaluating Bigin by Zoho CRM and Competitors
Bigin by Zoho CRM Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I haven't got to need it yet.
It has ALL been exceptional.
Using Bigin by Zoho CRM
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Group email
- Adding fields
- Entering new prospects
Yes - Very well
Comments
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