Good value for the money!
Updated September 02, 2025

Good value for the money!

Stefan Frisch, M.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premier

Overall Satisfaction with Bigin by Zoho CRM

I tried Bigin by Zoho CRM and so far I think, this is the most valuable crm for a freelancer like me for the money you pay. It´s easy to understand and easy to install (in fact: no installation at all, just make an account). So I was able to use this peace of software very quickly for my purposes. I am happy so far for I know they also have good and quick support (in another business, we use zoho crm and used the support several times...) So all in all: I recommend it!

Pros

  • easy UI
  • quickly understandable
  • easy to handle and to get it working
  • nice funnel possibility

Cons

  • newsletter function
  • it´s git a valuable price
I think this peace of software is worth being recommende and so I do it. I am persuaded of BIGIN and am using it with certain of my clients and so far none of them had problems with the onboarding and getting used to the program an so I recommend it
Its ideal for smaller businesses and cheap enough to be affordable while bringing a lot of funczionality with ist

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

I am a freelancer and Bigin by Zoho CRM is the right size for a small business like mine. The big ZOHO CRM is normally too big for people like me.... Price is adequate and so I recommend it to my clients too. And the onboarding is easy aswell for them.

Bigin by Zoho CRM Feature Ratings

7.5
Customer data management / contact management
8
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
7
Customer Service & Support ()
Not Rated
6.0
Lead management
6
Email marketing
6
6.0
Task management
6
6.0
Pipeline visualization
7
Customizable reports
5
4.0
Custom fields
4
7.5
Role-based user permissions
8
Single sign-on capability
7
5.0
Social data
5
Social engagement
5
5.0
Marketing automation
5
7.0
Mobile access
7

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