BIGIN EXCELLENT CRM FOR SMALL BUSINESS
April 04, 2025

BIGIN EXCELLENT CRM FOR SMALL BUSINESS

LUIS ANGEL CAMARGO | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

We are a web and marketing Agency in Colombia, and we use Bigin to manage our sales process. We're very happy with Bigin, because it's easy to use, we can customize the pipeline, create automatizations, and integrated with our social media and whatsapp. Also we use Zoho Mail, so we can integrate the CRM with our emails and web forms.

Pros

  • Create web forms
  • Create custom fields
  • Create reports and graphics to forecast the sales process

Cons

  • Easier integration with Whatsapp
  • More graphic options to create reports and dashboard
  • remove decimals for currencies
  • Create a dashboard to view and analize the sales pipeline
  • check the status of the quotes according to the state
  • Automatize and create tasks for the sales team
It's very easy to use, intuitive and customizable.
it's more modern, intuitive, available in several languages. Integration with Whatsapp and social media

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

I recommended for small businesses, that offer services or products

Bigin by Zoho CRM Feature Ratings

7.8
Customer data management / contact management
8
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
8
Interaction tracking
5
Customer Service & Support ()
Not Rated
8.0
Lead management
8
Email marketing
8
8.0
Task management
8
Reporting
8
7.5
Pipeline visualization
8
Customizable reports
7
10.0
Custom fields
10
9.5
Role-based user permissions
10
Single sign-on capability
9
8.5
Social data
9
Social engagement
8
9.0
Marketing automation
9
10.0
Mobile access
10

Comments

More Reviews of Bigin by Zoho CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Bigin by Zoho CRM Reviews
  4. User Review of Bigin by Zoho CRM