Originality Marketing Group impressed
March 31, 2025

Originality Marketing Group impressed

Sibongiseni Terrence Ndlovu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

At Originality Marketing Group (Originality MG), we are grateful for the impressive, efficient, and easy-to-use CRM. It has helped us to reduce the number of dropped leads. I highly recommend it to other entrepreneurs

Pros

  • tracking potential deals
  • organizing contact details
  • Adding activities such as follow up, or calls
  • adding services for each lead

Cons

  • it must make it easy to integrate with Zoho Campaign
  • it must include AI and automation
  • increased my CTA by 10% per month
  • decreased dropped leads
because I find it easy to use

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It make it easier to manage our database and enable us to do follow up.

Bigin by Zoho CRM Feature Ratings

5.8
Customer data management / contact management
6
Workflow management
3
Opportunity management
5
Interaction tracking
9
Customer Service & Support ()
Not Rated
10.0
Lead management
10
7.5
Task management
6
Reporting
9
10.0
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
10.0
Role-based user permissions
10
Single sign-on capability
10
7.5
Social data
5
Social engagement
10
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10

Comments

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