Easy CRM for quick team adoption
April 09, 2025

Easy CRM for quick team adoption

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Premier

Overall Satisfaction with Bigin by Zoho CRM

Needed a basic CRM - which allowed for transparency between sales team members and out clients. Bigin allowed for a simple pipeline, company and contact modules, with good templating and easy reporting

Pros

  • Pipeline Management and Stage restrictions
  • Customise fields
  • Forms for online completing of data

Cons

  • Would be good if you could send a link to clients to manage their contact record!
  • Cheap
  • Basic/Free is workable
It is SO easy - this was the number 1 reason i signed up for it.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Businesses with simple sales pipelines and basic automation needs.

Bigin by Zoho CRM Feature Ratings

9.0
Customer data management / contact management
10
Workflow management
8
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
Not Rated
Interaction tracking
7
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

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