A Practical Operational CRM for Everyday Use
December 09, 2025
A Practical Operational CRM for Everyday Use

Score 8 out of 10
Vetted Review
Verified User
Software Version
Free
Overall Satisfaction with Bigin by Zoho CRM
Business problems we address:
— the need for a simple CRM for projects that do not require heavy enterprise-level functionality;
— the need to maintain a clear, transparent pipeline for each product;
— reducing reliance on spreadsheets and manual data entry;
— the ability to quickly onboard new employees and partners;
— having a structure where client data and communications are not lost.
— the need for a simple CRM for projects that do not require heavy enterprise-level functionality;
— the need to maintain a clear, transparent pipeline for each product;
— reducing reliance on spreadsheets and manual data entry;
— the ability to quickly onboard new employees and partners;
— having a structure where client data and communications are not lost.
Pros
- pipeline
- automatization
- modules
Cons
- call-tracking, IP-telephony
- CRM - all in one ( Documents, product, accounting...)
- complex email-marketing
- Control Cost per Lead/Cost per Action
- ROAS optimization
- ROMI/ROI
Cheaper
simple
no extra pays
functionality
simple
no extra pays
functionality
Do you think Bigin by Zoho CRM delivers good value for the price?
Yes
Are you happy with Bigin by Zoho CRM's feature set?
Yes
Did Bigin by Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Bigin by Zoho CRM go as expected?
Yes
Would you buy Bigin by Zoho CRM again?
Yes

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