External Relations Consultant RE
March 06, 2023

External Relations Consultant RE

Cynthia E. Williams, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

I use it for donor management to record activity and engagement, to select prospective donors and drive fundraising. I use it to connect and interact with donors and corporate partners. This is my reference when identifying potential and untapped donors to determine their giving capacity. I use the data analytics for recommendations.

Pros

  • Captures donor engagement
  • Reports donors gifts
  • Identifies donors giving and capacity
  • Provides organization contact information

Cons

  • Linking to other platforms such that communication can be easily prepared
  • Capture contact changes in organization
  • Tracking the donor gifts and recording to specific program
  • Preparing a detailed report of donor gift
  • Donor management and record keeping
  • Engaging with current donors
  • Keep donors abreast of fundraising opportunities
  • Clear reporting on donations
  • Time management, saved time with data, resulting in a cost savings of 20%
  • Made reporting easy with processing donor gifts and recording them approximately
  • Improved fundraising as the preferred platform and increased donations by 15%
  • Attained a holistic approach to identifying prospective donors
The data and analytics have really played a critical role in fundraising by giving us a holistic approach to to prospective donors who will make cash donations as well as engage their employees as volunteers. This gives us a sense of those companies with strong corporate social responsibility programs and who are looking to engage. It also helps identify prospective donors and/or donors who have the capacity to increase their giving.
  • Online Training
The training was very detailed and provided excellent support to using this platform. We received essential training that caused us understand this resource. We were able to work through different scenarios e.g. events using fundraising models and prepare a checklist to determine their value. We used data analytics to develop a strategic approach to donor content.
We chose Blackbaud for their excellent fundraising and donor management platform. It is user friendly with state of the art technology and very comprehensive tool that provides an ideal solution to integrating donors and allows us to drive donor engagement through activation. It is a proven cloud-based fundraising software ideal for nonprofits.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

It is well suited with data management. However, it would be helpful if there is a link from the donor that captures any changes in contact. People will change positions and in an effort to have the most current information when communicating this would allow us to have the best contact and helps us reach deadlines.

Comments

More Reviews of Blackbaud Raiser's Edge NXT

  1. Home
  2. Nonprofit CRM Software
  3. Blackbaud Raiser's Edge NXT Reviews
  4. User Review of Blackbaud Raiser's Edge NXT